These Terms and Conditions govern your use of the metbet platform, including all games, sports betting markets, promotions, and account features available to registered players in Bangladesh. Please read them carefully before creating an account or placing any bets.
The following summary highlights the most important areas addressed in the full Terms and Conditions below. This summary is provided for convenience only — the full text of each section governs.
You must be at least 18 years of age to register and use the metbet platform. One account per person is permitted. Providing false information during registration constitutes a material breach of these Terms.
All transactions are conducted in Bangladeshi Taka (BDT). Supported methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit is ৳500. Withdrawal requests are processed subject to identity verification.
All bonuses are subject to wagering requirements stated clearly in the individual promotion terms. Bonuses cannot be withdrawn before the wagering requirement is met. Abuse of bonus terms may result in account suspension.
All games on the metbet platform use certified random number generators. In the event of a technical error that results in an incorrect display of odds or payouts, metbet reserves the right to void affected bets.
You are solely responsible for maintaining the confidentiality of your login credentials. metbet will not be liable for losses resulting from unauthorised access to your account caused by your failure to secure your credentials.
metbet provides deposit limits, session time-out features, and self-exclusion tools to all registered players. If you feel gambling is negatively affecting your life, contact our support team or visit the Responsible Gaming page immediately.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "User", "you") and metbet ("metbet", "the Company", "we", "us", "our") governing your use of the metbet website accessible at metbet.win and all associated services, products, games, and features offered through the platform (collectively, "the Platform" or "the Service").
These Terms apply to all users of the Platform, including but not limited to registered players, visitors browsing the Platform without an account, and any person interacting with any content, feature, or communication associated with metbet. Use of the Platform in any capacity constitutes acceptance of these Terms.
metbet reserves the right to modify, update, or replace these Terms at any time. When material changes are made, the "Last Updated" date at the top of this document will be revised accordingly. Continued use of the Platform following any such changes constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any updates.
These Terms should be read in conjunction with the metbet Privacy Policy and the Responsible Gaming Policy, both of which are incorporated by reference into these Terms and form part of the overall agreement between you and metbet.
The metbet Platform is strictly restricted to adults. You must be at least 18 years of age to register an account, access any games or betting markets, make deposits, claim bonuses, or use any feature of the Platform. By registering, you warrant and represent that you are 18 years of age or older. metbet takes its obligations with respect to underage gambling seriously and will require identity verification documents upon request to confirm age compliance.
It is your sole responsibility to ensure that accessing and using the metbet Platform is legal in your jurisdiction before registering or placing any bets. metbet does not accept players from jurisdictions where online gambling is explicitly prohibited by law. By registering, you confirm that you are accessing the Platform from a jurisdiction where doing so is lawful.
To register a metbet account, you must provide accurate, complete, and current information including your full legal name, date of birth, valid mobile number, and any other information requested during the registration process. You agree to update your account information promptly if any details change. The following conditions apply to registration:
metbet reserves the right to request identity verification documents at any point during your use of the Platform, including but not limited to a government-issued national identity card, passport, or driver's licence, and proof of payment method ownership. Failure to provide satisfactory verification documents within a reasonable timeframe may result in the suspension or closure of your account and the withholding of pending withdrawals pending investigation.
You are solely responsible for maintaining the confidentiality and security of your metbet account credentials, including your username and password. You must not share your login details with any third party. metbet strongly recommends the use of a strong, unique password that is not used for any other online service. You agree to notify metbet immediately at [email protected] if you become aware of any unauthorised access to or use of your account.
All activity conducted through your account, whether or not authorised by you, is your responsibility. metbet shall not be liable for any losses arising from unauthorised use of your account where such use results from your failure to maintain the security of your credentials. metbet may, at its sole discretion, suspend your account if it suspects that your credentials have been compromised, pending a security review.
You may request the closure of your metbet account at any time by contacting customer support via the live chat service or by emailing [email protected]. Upon closure, any remaining balance in your account will be processed for withdrawal to your registered payment method, subject to the satisfaction of any outstanding wagering requirements. metbet reserves the right to close any account where it determines, in its sole discretion, that these Terms have been breached.
An account that has had no login activity for a continuous period of twelve (12) months will be classified as inactive. metbet reserves the right to apply a monthly inactivity fee to dormant accounts in accordance with applicable fee schedules, which will be communicated to you in advance. Any remaining balance will be returned to you upon verified request at any time.
metbet accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are conducted in Bangladeshi Taka (BDT). metbet does not accept cryptocurrency payments at this time.
metbet is committed to preventing the use of its Platform for money laundering or any other financial crime. The Platform operates in accordance with applicable anti-money-laundering principles. Unusual transaction patterns may trigger a review, and metbet reserves the right to suspend transactions or close accounts where suspicious activity is detected, reporting such activity to the relevant authorities where required by law.
metbet offers various bonuses and promotions to registered players from time to time, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions. All bonuses are subject to the specific terms and conditions published alongside each individual promotion, in addition to these General Terms. In the event of any conflict between the general bonus terms below and the terms of a specific promotion, the specific promotion terms shall prevail.
Unless otherwise stated in the specific promotion terms, all bonus funds credited to your account are subject to a wagering requirement before they may be withdrawn. The applicable wagering multiplier for each bonus will be clearly stated in the promotion description at the time the bonus is offered. Wagering requirements must be completed within the validity period specified for the bonus; any unused bonus funds or associated winnings will expire at the end of the validity period.
All bets placed on the metbet Platform are final once confirmed. It is your responsibility to verify the details of your bet — including the selection, stake, and odds — before confirming. metbet will not reverse a confirmed bet on the grounds that you made an error during the bet placement process.
Minimum and maximum stake limits apply to all betting markets on the Platform. These limits are displayed within each market prior to bet placement and may vary depending on the sport, event, market type, and your account status. metbet reserves the right to adjust stake limits at any time and without notice.
metbet reserves the right to void any bet in the following circumstances:
In-play (live) betting markets are subject to rapid changes in odds reflecting real-time match conditions. metbet uses automated systems to update odds; however, in the event of a communications or system delay, bets accepted during that delay may be reviewed and voided if the accepted odds were materially incorrect. metbet's decision in such cases is final.
Cricket betting markets, including BPL, IPL, T20 World Cup, and Bangladesh Tigers matches, are subject to the specific cricket betting rules published in the Platform's help section. Where a match is interrupted by weather or other external factors, settlement rules will follow standard industry practice as documented in those specific rules.
All casino games available on the metbet Platform are supplied by third-party game studios, including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each provider certifies that its games use independently audited random number generators (RNGs) that produce genuinely random and unpredictable outcomes. The published return-to-player (RTP) percentages for each game are maintained by the relevant game provider.
In the event of a malfunction, disconnection, or technical failure during a game round, the round may be declared void and any wager for that round will be returned to your account balance. Where a game result is produced but a disconnection prevents the outcome from being displayed to you, the result recorded on the game server shall be the definitive outcome. metbet is not responsible for losses incurred due to internet connectivity issues on the player's side.
Live dealer games are provided by third-party studios. The rules of each live table game are governed by the rules of the specific game as operated by the provider. In the event of a dispute regarding a live game outcome, the video recording of the game session maintained by the provider shall be the authoritative record.
The following conduct is strictly prohibited on the metbet Platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of balances, and, where applicable, reporting to relevant authorities:
All content on the metbet Platform, including but not limited to the metbet brand name, logo, website design, graphics, text, software, game interfaces, and all other materials displayed or made available through the Platform, are the intellectual property of metbet or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial gaming purposes. You must not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from the Platform without the prior written consent of metbet.
To the maximum extent permitted by applicable law, metbet and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
metbet does not warrant that the Platform will be available at all times, free from errors, viruses, or other harmful components, or that defects will be corrected. The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, to the fullest extent permitted by law.
metbet's total aggregate liability to you for any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by you into your metbet account in the thirty (30) days immediately preceding the date on which the claim arose.
metbet collects, processes, and stores your personal data in accordance with the metbet Privacy Policy, which is incorporated into these Terms by reference. By registering and using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. metbet uses your personal data to operate your account, process transactions, provide customer support, comply with legal obligations, and, where you have consented, to communicate promotional offers to you.
metbet implements appropriate technical and organisational security measures, including 256-bit SSL encryption, to protect your personal data against unauthorised access, disclosure, alteration, or destruction. metbet will never sell your personal data to third parties for their independent marketing purposes.
metbet is committed to promoting responsible gaming and takes its duty of care to players seriously. The Platform provides the following tools to help you manage your gambling activity:
If you believe that gambling is having a negative impact on your life, your finances, or your relationships, we strongly encourage you to contact the metbet support team via live chat or at [email protected], or to visit our dedicated Responsible Gaming page for further guidance and external support resources. For adults aged 18 and above only. Please gamble responsibly.
metbet reserves the right to amend, revise, or replace these Terms and Conditions at any time. Where changes are material — meaning they significantly affect your rights or obligations — metbet will endeavour to notify registered players by email or by displaying a prominent notice on the Platform prior to the changes taking effect. Non-material changes, such as corrections to typographical errors, clarifications of existing provisions, or minor structural reorganisation that does not alter the substance of the Terms, may be implemented without individual notice.
The "Last Updated" date displayed at the top of this page reflects the date on which the most recent revision was published. Your continued use of the Platform after any revision constitutes your acceptance of the revised Terms. If you do not agree to any revised Terms, your sole remedy is to cease using the Platform and close your account.
These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. In the event of a dispute between you and metbet, we encourage you to contact our customer support team in the first instance to seek an amicable resolution. metbet will use reasonable endeavours to resolve any complaint or dispute in a fair and timely manner.
If a dispute cannot be resolved through customer support, both parties agree to attempt resolution through good-faith negotiation before pursuing any other legal remedy. metbet's decisions on all gaming matters, including bet settlement, bonus eligibility, and account status, are final subject only to the dispute resolution process described in this section.
If you have any questions, concerns, or complaints relating to these Terms and Conditions, or regarding your metbet account or any aspect of the Platform, please contact the metbet support team through any of the following channels:
metbet is committed to responding to all support enquiries promptly and professionally. When contacting support regarding a specific account issue, please have your registered mobile number and account details available to assist in verifying your identity and resolving your query efficiently.
Visit our FAQ page for quick answers, explore the platform, or sign in to your account. 18+ only. Please gamble responsibly.
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